What Not to Do When You Visit the Salon

Aly Walansky

beauty salon

We all love the respite of our favorite spa or salon—but remember, even places of relaxation demand a certain level of basic decorum! Here are some tips on what not to do the next time you visit a salon. Keep these points of etiquette in mind, and you’ll always be welcome back.

Don’t ever lie.

Just as you wouldn’t lie to your doctor, don’t lie to your stylist or esthetician. If you’ve had chemical treatments done to your hair and you don’t disclose them, you lose the right to complain about the results later! Same goes if they ask you if you are pregnant, drink, smoke, are on medication, etc—tell the truth. This isn’t about judgment—it’s about finding the right treatment or service to fit your needs.

Don’t come in sick!

It’s just rude. You wouldn’t go to your office sick, so don’t share your germs with your stylist and other salon customers. It’s easy to reschedule—and, yes, that haircut or facial can wait.

Direction is helpful, but don’t be rude.

If you have particular needs or instructions when it comes to your salon needs, it’s always helpful to give that direction up front in a clear and concise way. That said, salon professionals don’t need you to be giving instructions every step of the way—especially if it’s delivered in a less-than-helpful tone. It’s easy to offer course corrections in a courteous manner if you’d like the person working with you to shift gears when it comes to your treatment.

Don’t get a wax while … you know.

Obviously, when it’s that time of the month, it’s fair to treat yourself. Go for a blowout or a facial, but not a bikini wax. Because … no. Also, your skin down there is way more sensitive when you have your period, so it’s in your own best interests to wait!

Don’t let your children run wild.

“I think a big issue is when young, loud children disrupt other spa-goers, says Kim Ashton, spa coordinator for the Beaura Spa (an affiliate of the Parker Center in Paramus, NJ). “I have witnessed parents come in to have their eyebrows waxed and bring their children to wait thinking the appointment will be short. However, that 10-15 minute wait can create a disturbance — from noisy running and climbing to playing with the water in the bathroom.  Parents should realize that, although we all love young children, spa professionals and other spa clients should not be expected to watch, clean up after, or tolerate disruption at a calm, tranquil spa.”

If things go badly—stay calm!

In the event that the end result of your treatment is still not what you had envisioned, the worst thing you can do is to freak out. It won’t help the situation, and  it certainly won’t help you get the problem fixed. In a calm voice, explain exactly what you don’t like about the style. If you said auburn and your hair turned out a burnt orange instead, simply tell the stylist that it is not the look you were going for. Remember, the salon doesn’t want to lose you as a customer.

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